Advice & Guidance

We offer flexible access to bespoke advice 24 hours a day, 7 days a week. Whether that is a general enquiry from a registered manager on a busy Monday morning, or a concerned member of staff in the middle of their medicines round on a Saturday evening.

Policy or SOP Review

When it comes to managing medicines safely, a providers first port of call should always be a robust policy or Standard Operating Procedure (SOP), something that the CQC will always seek for assurance. We offer a variety of solutions to take the pain of keeping policies and SOPs up to date away, including:

- ‘One-off’ reviews of existing policies and SOPs

- Annual policy review and refresh

- Completely new policy or bespoke SOP creation (e.g., covert administration of medicines)

Staff Training
Whether you are a large care home or a small, supported living provider, we recognise through experience that looking after your staff, and ensuring they are supported, is always one of your key priorities. Then allow us to help you achieve this when it comes to medicines with a selection of training offers to keep your staff knowledge sharp, consistent and most importantly ‘safe and effective’:

- Face-to-Face or Virtual Training Workshops
- Virtual Webinars or Q&A sessions
- Monthly ‘Check-In’ with the team to answer any concerns or questions

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